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IV. COMPUTER AND EQUIPMENT
INFORMATION
.Active Files
.Specialized Computer Programs
.Equipment
V. VENDOR/SERVICE REPAIR
VI. DAILY, WEEKLY AND MONTHLY DUTIES VII. FORM SAMPLES VIII. CLIENT/CUSTOMER LIST IX. ACRONYMS/GLOSSARY X.
PERSONNEL POLICIES AND GUIDELINES XI. FLOOR PLAN/DESK AREA
.Floor Plan .Personal Office Area .Equipment XII. COMPANY DIRECTORY
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Added to 2010 Version COMPUTER
TROUBLESHOOTING Includes program name, the purpose (virus scane, ad removal, etc.)
program location and timetable for running program VALUABLE WEBSITES Lists websites and their purpose. Goes beyond simple "bookmarking" to explain what the site
provides and when to use it EMERGENCY POLICIES & PROCEDURES Covering office safety issues and procedures in case of natural disasters, fire, theft, terrorism, hold-up,
hostage situations, quarantine, evacuation, etc. EXPANDED PERSONNEL POLICIES & GUIDELINES
Covers over 25 issues such as personal cell phone and Internet use, personal conduct, dress
code, military leave, ADA, Safety and Security, jury duty, FMLA, etc.
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